We Offer Global Multi-Marketplace Support For Sellers
Seller Terminal tracks fees, orders, inventory, returns, and discrepancies under Amazon’s Terms of Service.
FBA Fees Got You Down?
“We Get Your Money Back”
Refunds
When Amazon claims they reimbursed a claim amount but haven't, we spot this and secure it.
If Amazon sends a replacement before the original is returned, we ensure you aren’t charged if the original isn’t returned within 45 days.
If a customer received a refund but didn’t get credited, we’ll file a claim if it’s been over 45 days.
When customers receive a larger refund than they paid, and you get charged, we handle this.
Inventory
We track items destroyed by Amazon without permission to get you reimbursements.
We handle reimbursement claims for items lost or damaged in an Amazon warehouse.
We find discrepancies in claimed inventory adjustments and secure refunds.
If the wrong item is returned to your inventory, we’ll get the cost back for you.
Payments
We reconcile all transactions per item to ensure accuracy in orders, returns, and reimbursements.
When customers receive a larger refund than paid, we manage these discrepancies.
We address non-refunded chargebacks and ensure you aren't wrongfully charged.
We follow up on partial reimbursements to secure the full appropriate amount.
We track the exact reimbursement amounts to ensure you receive the full claim.
Shipments
We recover costs for stock deducted after a shipment is closed.
We reclaim costs for inbound shipments damaged or not received.
We secure reimbursements for returns damaged by a carrier or Amazon.
Fees and Overcharges
We find orders returned over 30 days and reclaim the 20% restocking fee per policy.
We get refunds for overcharged weight or dimensional fees.
We identify and reclaim overcharged commission fees on products.
We reclaim costs for removal orders not received, helping reduce your monthly fees.
Refunds
Refunds
When Amazon claims they reimbursed a claim amount but haven't, we spot this and secure it.
If Amazon sends a replacement before the original is returned, we ensure you aren’t charged if the original isn’t returned within 45 days.
If a customer received a refund but didn’t get credited, we’ll file a claim if it’s been over 45 days.
When customers receive a larger refund than they paid, and you get charged, we handle this.
Inventory
Inventory
We track items destroyed by Amazon without permission to get you reimbursements.
We handle reimbursement claims for items lost or damaged in an Amazon warehouse.
We find discrepancies in claimed inventory adjustments and secure refunds.
If the wrong item is returned to your inventory, we’ll get the cost back for you.
Payments
Payments
We reconcile all transactions per item to ensure accuracy in orders, returns, and reimbursements.
When customers receive a larger refund than paid, we manage these discrepancies.
We address non-refunded chargebacks and ensure you aren't wrongfully charged.
We follow up on partial reimbursements to secure the full appropriate amount.
We track the exact reimbursement amounts to ensure you receive the full claim.
Shipments
Shipments
We recover costs for stock deducted after a shipment is closed.
We reclaim costs for inbound shipments damaged or not received.
We secure reimbursements for returns damaged by a carrier or Amazon.
Fees and Overcharges
Fees and Overcharges
We find orders returned over 30 days and reclaim the 20% restocking fee per policy.
We get refunds for overcharged weight or dimensional fees.
We identify and reclaim overcharged commission fees on products.
We reclaim costs for removal orders not received, helping reduce your monthly fees.
Don’t Pay Unless You Receive Your Refunds!
Only 20% Fee – The Perfect Price
All We’ve Ever Known is
Return on Investment
Seller Terminal tracks fees, orders, inventory, returns, and discrepancies under Amazon’s Terms of Service. Our software audits your account while our recovery team files cases, ensuring returns in your bank account.
Free Audit
Get a free, no-obligation audit with a recovery estimate delivered in 8-10 hours.
Traceable Funds
Enjoy 100% traceable funds transfer, ensuring transparency & accountability in every transaction.
Precision in Recovery
Trace funds that others may miss, ensuring you receive every eligible reimbursement.
Personal Recovery Agent
When customers receive a larger refund than they paid, and you get charged, we handle this.
Ensure Stress-Free Reimbursement with Our 100% Amazon TOS Compliance.
Stay fully compliant with Amazon’s Terms of Service, achieving peace of mind in all reimbursement processes.
Transparency and Clarity
Our Amazon Reimbursement Tool provides detailed performance analytics for Amazon sellers.
Easy Refund Process
Get started with a zero-cost, no-obligation audit and receive a report on available refunds.
We access your accounts to import and audit your FBA transactions.
Our dedicated recovery agent handles your case.
We review products, inventory, orders, and returns eligible for reimbursement claims.
You receive a detailed report on money returns against each case.
Reimbursements are deposited directly into your seller accounts. Easy peasy!
Frequently Asked Questions
How far can you go back to collect reimbursements for me?
Our Amazon reimbursement specialists can submit up to 18 months old Amazon FBA reimbursement cases offering in-depth refund audits and reports. Besides, the time may depend on your FBA reimbursement case.
What types of cases do you cover for FBA sellers?
Following are various FBA seller refund claims we cover:
- Lost inventory
- Unfulfillable inventory refunds
- FBA overcharged fees
- FBA inventory reconciliation
- Amazon FBA refunds
Will Amazon automatically refund the lost package?
No, Amazon does not automatically refund the lost package as it cannot track the package. Instead, it considers the order “late” and/or “undelivered”. Your lost package is however eligible for reimbursement via the “request a refund” option. The amount is then auto-refunded as Amazon takes full responsibility for order fulfillment issues.
How long does Amazon reimbursement take?
The Amazon refund process may take up to 5 to 7 business days on your original payment method. If you are an Amazon third-party seller who does not see “Refunded” in the refund status and the time limit has been exceeded, you can simply contact our Amazon refunds manager for further assistance.
Why do you take a percentage of the reimbursed revenue?
Our FBA auditors perform the daunting task of recovering lost revenue and making sure you receive every penny back in your bank account, therefore, deserve to be rewarded in the form of compensation.
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