We Investigate We File Cases We Get You Paid

Successful Cases

Funds Recovered

Happy Sellers

Supported Marketplace

We Offer Multi-Marketplace Support For Amazon Sellers Globally

source of income challenge
Your Challenges

Amazon is Your Source of Income (but, it gets difficult sometimes)

Contacting Amazon seller support is difficult when claiming refunds. Constant fact-checking across millions of records but still receiving ambiguous responses is exhausting. In the process, you may be losing 3 - 4 % of your revenue per month due to:

  • FBA overcharged fees
  • Amazon FBA Refunds
  • Changes Size & Dimension
  • Customer Returns
  • Order Quantity Issues
  • Overchanges FBA Fees
  • Lost Inventory
  • FBA Removals
  • Damaged Inventory
  • Missing Inbound Inventory
  • Missing Inbound Inventory
About Us

All we’ve ever known is “Return on Investment”

Seller Terminal offers Amazon Reimbursement service that tracks fees, orders, inventory, returns, and possible discrepancies under Amazon’s terms of Service. Our multi-faceted software reviews and audits your account while our recovery team files the case assuring returns in your bank account. 

Free, No-obligation

Recovery Estimate in
8-10 hrs

100% Traceable Funds

We Trace Money
Others Skip

Our Promise

Don’t Pay Unless You Receive Your Refunds!

Get Special Discounts

Let’s Reclaim Your Money

  • Only 20% – The perfect price
  • Get your first $500 free
  • Personal recovery agent
reclaim your money

Time to Hold Amazon Accountable.

Zero Hidden Charges. Risk-Free Audits

How we work

Getting Refunds With Seller Terminal is Easy

Process to recover your lost revenue from Amazon is a cakewalk now:


Get started with a zero-cost, no-obligation audit, and get a report on available refunds.

Connect Your Account

We get access to your account to import and audit your FBA Transactions.

We Assign Recovery Agent

You add our dedicated recovery agent to your accounts to file the case on your behalf.

We Review Your Inventory

Seller Terminal reviews products, inventory, orders, and returns that are eligible for reimbursement claims.

We File Your Case

You receive a report that provides a detailed review of the money returns against each case.

You Get Your Money

You get your Amazon reimbursement in your seller accounts directly. Easy peasy!

Psst… Want to buy our software? Curious how?

Frequently Asked Questions

How far can you go back to collect reimbursements for me?

Our Amazon reimbursement specialists can submit up to 18 months old Amazon FBA reimbursement cases offering in-depth refund audits and reports. Besides, the time may depend on your FBA reimbursement case.

What types of cases do you cover for FBA sellers?

Following are various FBA seller refund claims we cover:
  • Lost inventory
  • Unfulfillable inventory refunds
  • FBA overcharged fees
  • FBA inventory reconciliation
  • Amazon FBA refunds

Will Amazon automatically refund the lost package?

No, Amazon does not automatically refund the lost package as it cannot track the package. Instead, it considers the order “late” and/or “undelivered”. Your lost package is however eligible for reimbursement via the “request a refund” option. The amount is then auto-refunded as Amazon takes full responsibility for order fulfillment issues.

How long does Amazon reimbursement take?

The Amazon refund process may take up to 5 to 7 business days on your original payment method. If you are an Amazon third-party seller who does not see “Refunded” in the refund status and the time limit has been exceeded, you can simply contact our Amazon refunds manager for further assistance.

Why do you take a percentage of the reimbursed revenue?

Our FBA auditors perform the daunting task of recovering lost revenue and making sure you receive every penny back in your bank account, therefore, deserve to be rewarded in the form of compensation.
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